Refund Policy for Template Selar:
At Template Selar, we are committed to providing exceptional WordPress templates crafted with Elementor. While we stand firmly behind the quality of our products, we understand that there may be circumstances where a refund is necessary. Please review our refund policy to understand the conditions under which we consider refund requests:
Eligibility for Refund Request:
- You must submit your refund request within 5 days of the original purchase of the template.
- After installing the template, if you find that it does not match its description or is significantly different from what was advertised, you may be eligible for a refund.
- If you encounter an issue that our support team is unable to resolve, making the template unusable for your website.
- In cases where you are unable to install the template properly or cannot get it to perform its basic functions despite our assistance, a refund request may be considered.
- You agree to contact our support team first to allow us an opportunity to resolve your issue(s) or understand why the template does not meet your needs.
- If a refund is granted, you must deactivate and uninstall the template from your website.
Refund Ineligibility:
- Refund requests based solely on a change of mind after downloading the template will not be considered.
- The template not meeting your expectations in terms of design preferences or features.
- Deciding that the template does not fit your needs after purchase.
- Purchasing the template by mistake or not having the technical expertise to use it effectively.
- Insufficient information provided to justify why a refund should be granted.
- Inability to access the template due to its removal from our site (we recommend downloading your purchased template promptly after purchase).
Please note that refunds are granted at our discretion. By purchasing a template from Template Selar, you agree to abide by this refund policy. We are not responsible for differences in exchange rates between the time of purchase and the refund issuance.
For any refund requests or further assistance, please contact our customer support team who will be happy to assist you. Thank you for choosing Template Selar for your WordPress template needs.